We ship directly from our warehouse in China through international shipping partners to keep distribution costs down and offer competitive pricing.
Order preparation
Only items marked “Preorder” require an estimated preparation period of 2 months from the order date, unless the product page states otherwise. For other items, please refer to the dispatch estimate on the product page.
Warehouse transfer
After leaving our warehouse, your package takes approximately 2–3 days to reach our international shipping partner for processing and onward shipment.
Estimated transit to the United States
• Standard air shipping: approximately 8–15 business days.
• Sea freight: approximately 25–30 business days.
These transit estimates apply after processing and dispatch by our international shipping partner. Order preparation and warehouse transfer time are additional. Delivery estimates for other destinations depend on the selected service and will be provided with your shipping quote.
Tracking & delays
Your package may pass through several carriers before reaching your local delivery service. Tracking updates may pause during international transit, customs clearance, or carrier transfers. A tracking number may be issued before the carrier physically receives your package.
Business days exclude weekends and public holidays. Delivery estimates may be affected by customs inspections, carrier schedules, and local conditions. We’ll notify you of known delays affecting your order.
If your order exceeds its estimated delivery window, please contact Business@EdifyRobotics.com with your order number so we can investigate.