Fulfillment & Return Policy for Flashbang

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Thank you for your support and trust in our products.

 

At EdifyRobotics, we strive to provide you with a seamless and efficient order-processing experience. Our team works diligently to process orders every Thursday, ensuring that your products are shipped out in a timely manner. In the rare event that an item is back-ordered, please note that it may take up to two weeks to process, and we will keep you informed of the status through regular email updates.

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We take pride in the quality of our products and stand behind their workmanship. If, upon receiving your order, you find that the product is defective or damaged, please reach out to us at business@edifyrobotics.com within 7 days of receipt. We will be more than happy to assist you and work towards a resolution, which may include an exchange for a fully functional item. Your satisfaction is our top priority, and we are committed to addressing any concerns promptly and efficiently.

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However, please kindly understand that we do not offer returns or refunds for any reason other than a defective or damaged product. Once an order is placed and the product is shipped, all sales are final. We encourage you to carefully consider your purchase and ensure that it aligns with your needs and expectations. Should you have any questions or require further assistance, our customer support team is here to help.

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We appreciate your understanding and cooperation in adhering to our fulfillment and return policy. Our goal is to provide you with an exceptional experience throughout your journey with Flashbang. Thank you once again for your support, and we look forward to serving you.